Automation Detail
Back to automations
active
Customer Health Monitor
Detect declining customer health and create risk insights
Created by Priya Sharma
Total Runs
23
Last Run
2d ago
Actions
3
Workflow Visualization
WHEN
Customer health score drops below 50
Event detected
IF#1
Score change > 15 points in 30 days
Condition check
THEN#1
Analyze account
Execute action
THEN#2
Create risk insight
Execute action
THEN#3
Notify account owner
Execute action
Run History
Overdue Invoice Escalation triggered
Invoice INV-2847 ($18,500) escalated to finance team
System·Yesterday
Customer Health Monitor triggered
Evergreen Energy health drop detected — insight created
System·2d ago
Weekly Executive Summary delivered
Report emailed to leadership team and posted to Slack
System·2d ago